# Your Business Agency - Full Documentation This document contains the complete details for Your Business Agency, including services, FAQ, pricing, and onboarding information. ## Core Services & Virtual Employees ### 1. Missed Call Receptionist **Tagline**: Never miss another call or lead. **Description**: Our trained Missed Call Receptionists answer calls, respond to texts, and chat with website visitors 24/7. We ensure every prospect gets immediate attention, whether it's 2 PM or 2 AM. **Features**: - 24/7 live call answering - Instant SMS response to missed calls - Online AI chatbot conversations - Lead capture and pre-qualification - Message taking and forwarding - Books and updates appointments **Missed Call Receptionist Performance Self-Audit**: Includes an interactive 5-section audit to help businesses realize how many opportunities they lose on the phone. Scoring ranges from 0-25 points to indicate if they are capturing calls or missing significant prospects. **Problem Solved**: 85% of people whose calls are not answered will not call back. We stop the bleed by responding instantly. ### 2. Virtual Marketing Manager **Tagline**: Generate more qualified leads and protect your reputation. **Description**: Monitoring your online reputation and creating more qualified leads that would otherwise go to your competitors is his mission. **Features**: - Monitors and updates Google Business Profile (GBP) - Improves GBP ranking to increase referrals from ChatGPT and all AI search platforms - Automates 5-star review requests - Nurtures and screens unhappy customers - Responds automatically to new reviews - Builds SEO, local citation links and social media campaigns **Problem Solved**: A single bad review or an unmonitored Google profile can cost you thousands in lost business, and you don't have time to constantly check your online reputation. We proactively manage your reputation. ### 3. Virtual Sales Person **Tagline**: Qualify leads and close faster. **Description**: Follows up with your leads by email and text, further qualifies them based on your criteria, and guides them to book an appointment, request a quote or take the next step in your sales process. Supports your sales team with a phone app which displays all assigned prospects, communications history, calendar appointments and includes contact texting and dialer for faster calling. **Features**: - Automates lead follow-up with voicemail, texts and emails - Further qualifies and gathers information on prospects - Tracks and manages prospect pipeline so no sales are missed - Follows up on active quotes or proposals - Creates re-engagement campaigns for stale leads - Transfers to your sales team more hot prospects ready to close **Problem Solved**: Most business owners are too busy doing the work to follow up with leads consistently. Leads go cold, and marketing dollars are wasted. ### 4. Effective Automation Assistant **Tagline**: Automates the busywork and focuses on growth. **Description**: Your Automation Assistant handles the administrative tasks that eat up your team’s day, including creating custom quoting systems and workflows, and automatically updating your CRM system, allowing them to be more creative and effective. **Features**: - Manages your calendar effectively - Confirms appointments to eliminate no-shows - Schedules social media, Facebook, Instagram posts - Tracks and periodically reports on the number of leads, sales, profits and ROI - Supports new customer welcoming messages and onboarding processes to assure success - Manages customer data with an integrated CRM system **Problem Solved**: You're spending hours updating your calendar, losing money on missed appointments, chasing customers for information and trying to figure out if your marketing is working and profitable. Your Assistant makes sure your team’s calendar and sales pipeline are filled with money-making opportunities, automates your pre- and post-sale workflows and reports on your marketing profitability. ### 5. Smart Websites **Tagline**: Modern, AI-powered websites that convert visitors into qualified prospects. **Description**: We design and build modern, fast, and responsive websites equipped with AI-powered features to engage visitors, capture leads, and automate your sales funnel. **Features**: - Modern, responsive design optimized for all devices - Integrated AI chatbot for 24/7 visitor engagement - Automated lead capture and CRM integration - Fast loading speeds and SEO optimization - Built-in conversion tracking and analytics - Seamless booking and calendar integration **Problem Solved**: Traditional websites act as passive digital brochures, losing potential customers who need immediate answers or an easy way to engage. Our Smart Websites are active sales tools. ### 6. Lead Recovery Profitmaker **Tagline**: Automates your lead reactivation and prospect database recovery. **Description**: Automates existing customer nurturing and database reactivation. From recovering stale prospects to guiding them through your sales pipeline, our Lead Recovery Profitmaker ensures no opportunity slips through the cracks. **Features**: - Custom lead follow-up and nurturing sequences - Stale prospect database recovery campaigns - Automated SMS, email, and voicemail drops - Multi-channel pipeline automation - Seamless CRM data synchronization - Behavior-triggered customer journeys **Problem Solved**: Managing leads manually results in delayed follow-ups, lost prospects, and a database full of stale contacts that are never engaged. Our Lead Recovery Profitmaker automates the entire journey. --- ## Frequently Asked Questions (FAQ) ### What is a Virtual Employee? A digital team member that works 24/7 to help capture leads, answer questions, follow up with prospects, schedule appointments, generate reviews, and automate routine business processes. Unlike traditional employees, they never take a day off and respond instantly. ### What is the price? Our Virtual Employee System starts at **$497 per month**. This includes access to our core services and platform. Custom configurations, CRM integrations, and specialized projects are quoted separately. ### Can you work with my existing website? Yes. We can integrate AI chat, lead capture, and automation systems into your existing site. If your current site is limiting growth, we may recommend a Smart Website redesign. ### What is a Smart Website? A website designed to actively generate leads and appointments rather than simply display information. Features include AI Chatbots, Instant Lead Capture, Appointment Booking, and CRM Integration. ### What is Missed Call Text Back? An automated system that sends a text message within seconds of a missed call (e.g., "Sorry we missed your call. How can we help?"). ### How quickly do Virtual Employees respond? Most responses occur within seconds, 24/7. ### Can AI answer questions about my business? Yes. We build a custom knowledge base using your company's information, pricing, and service details. ### Can AI schedule appointments? Yes. It connects directly to your calendar to book appointments automatically. ### Can AI make phone calls? Yes. Voice AI solutions can answer incoming calls, answer questions, and transfer callers when necessary. ### Can you help generate more reviews? Yes. Automated systems request reviews from satisfied customers and direct them to Google or other platforms. ### What businesses do you work with? Home Service Providers (HVAC, Plumbing, etc.), Med Spas, Dentists, Real Estate, Insurance, and Professional Service Firms. ### How long does implementation take? Basic implementations take a few days. Custom projects may take several weeks. ### Do I own my customer data? Yes. You retain full ownership of all customer information and leads. ### Is there a contract? Most services are month-to-month. Custom projects may have separate agreements. --- ## Onboarding & Implementation Process 1. **Free Audit & Consultation**: We review your current marketing, lead follow-up, and profit potential. 2. **Strategy Design**: We identify where automation and Virtual Employees can improve your results. 3. **Knowledge Base Training**: We train the AI on your specific business details. 4. **Integration**: We connect the AI to your website, CRM, and calendar. 5. **Launch**: Systems go live and start capturing/nurturing leads. --- ## Legal & Policies ### Refund Policy Due to the nature of our digital marketing, automation, and AI services, all fees paid are generally non-refundable. This includes setup fees, monthly service fees, consulting, and subscription fees. Refunds are not provided for change of mind, lack of use, or dissatisfaction. Subscription services are billed in advance and non-refundable once the billing period begins. ### Other Policies For full Privacy Policy and Terms & Conditions, please visit the website footer links. --- ## Contact Information - **Website**: https://yourbusiness.agency - **Email**: info@YourBusiness.Agency - **Primary Phone**: (478) 800-6051 - **Secondary Phone**: (229) 304-7222 - **Location**: Perry and Cordele, Georgia (Serving all of Middle and South Georgia) --- *Last Updated: 2026-07-04*